Why “People” Is Our New Critical Number

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I might have raised a few eyebrows this past September when I gave my speech at the 26th Gathering of Games in Dallas.

I talked about how we were now fighting a war for talent and that, thanks to retiring Baby Boomers and a hot economy, we now face a critical shortage of people. Without people, we will not be able to keep growing the business by taking advantage of the opportunities ahead of us. It’s our belief that by the year 2020, the companies with the best people will dominate their markets.

In my speech, I explained that the Critical Number™ for our entire business for 2019 was going to be “people.” I thought that some members of the audience started to think they were at the wrong conference. (Was this some kind of HR seminar?)


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